Rock Solid Guarantee
We want you to be happy with the products you buy from us. We guarantee all NRS products to the original owner against defects in materials and workmanship. If at any time you’re not satisfied with the performance of an NRS product, please return it to the dealer where it was purchased or contact NRS directly for an evaluation. If we find that an NRS product is defective, we will at our option repair it, replace it, or refund the purchase price. Certain NRS products, including inflatable boats and SUP boards, are covered for a specified warranty period. NRS disclaims all other express or implied warranties. NRS will not be responsible for any consequential or incidental damages caused by or resulting from the use or performance of NRS products.
Zipper damage caused by accidents, misuse or lack of care are not covered under warranty. Please follow the instructions in the Dry Wear Use and Care Instructions (attached to your garment at purchase) to ensure a long life for your drysuit zipper.
NRS Inflatable Warranty
At NRS, we pride ourselves on quality boat craftsmanship. No one takes as much care as we do in manufacturing hand-crafted boats. We combine innovations like our exclusive Y-Beam self-bailing floors with the finest materials and hardware available. This ensures our customers the utmost satisfaction in NRS boats. At NRS, we stand behind every boat we build.
All NRS boats are fully guaranteed to the original owner against defects in materials and workmanship, under the terms listed below. NRS is not responsible for the effects of normal wear and tear, accidents, abuse, alteration, modification, misuse or improper care. Purchaser’s sole and exclusive remedy under this limited warranty will be for NRS to repair or replace defective product, at NRS’s sole discretion.
|NRS Expedition Rafts||10||6|
|NRS River & Kodiak Catarafts||10||6|
|NRS MaverIK Inflatable Kayaks||10||6|
|NRS Otter & Otter Livery Rafts||7||4|
|NRS SUP Boards||3||1|
|NRS Drifter Series Boats (retired)||5||3|
|NRS Pike Inflatable Fishing Kayak (retired)||3||3|
|NRS Outlaw Rafts (retired)||3||1|
|NRS Outlaw Inflatable Kayaks (retired)||3||1|
|STAR Paddle Cats||5||3|
|STAR Inflatable Kayaks||3||2|
|STAR Fishing Inflatable Kayaks||3||2|
|STAR SUP Boards||1 year limited||1 year limited|
NRS Frame Warranty
NRS has exactly what you need and want in a frame. With multiple sizes and complete adjustability, NRS frames will fit any raft and adapt to rowers of all types and sizes. Our frames are fully customizable to be the frame you need it to be, in the environment you need it for.
Sleek and simple, NRS frames are maintenance-free and won’t deteriorate or corrode over time. NRS offers quality assurance and a fully backed lifetime warranty on all aluminum parts to the original owner of each frame.