The Fall Clearance Sale is on now!

Northwest River Supplies

Repairs Department

Hassle-Free Returns at NRS

The NRS Repair Department can repair most gaskets at our facility in Moscow, Idaho.

International Customers: If you are outside of the United States, please contact us before sending anything our way.

Agency Customers: If you are sending in multiple dry suits for an agency department, please use our Agency Dry Suit Intake Form.

GENERAL REPAIR

Does your NRS gear or apparel need a little TLC? Give us a call and we can let you know whether we can repair your stuff!

General repairs EXCLUDING shipping: $35.00 per hour

For repair needs or questions, please contact us.

GASKET REPLACEMENT & PRESSURE TESTING

If you would like NRS to repair your gaskets or test* for pinholes or potential leaks in your dry suit, please add the desired items below to you cart and checkout.

*Note: the leak evaluation service is only available for dry suits. Semi-dry suits featuring a neoprene neck closure (e.g.: Explorer, Navigator, Spyn, Nomad, Ascent SAR, Kokatat Supernova) or neoprene wrist closures (e.g.: Ascent SAR) are not compatible with this leak evaluation service.

U.S. customers: shipping is included in the purchase price of the repair. After your order is submitted, you will receive an email with a shipping label and instructions for shipping your dry wear to NRS.

International customers: shipping your dry wear to/from NRS in the United States will be your sole responsibility.

Squeaky-Clean Repair Policy

We are happy to repair your clean NRS gear, so be sure to rinse, dry and remove all dirt/sand/debris from the interior and exterior of your dry suits. (We’re lookin’ at you, sandy socks!) Any gear sent in for repair that has not been cleaned will result in a $30.00 cleaning fee.

For additional dry suit gasket needs or questions, please contact us.

DIY Gasket Repair

Gasket repair kits and an instruction video are available if you’re feeling adventurous.

PUMP REPAIR

Looking for some tips on what you can do to fix your own pump? Read about how to maintain and repair NRS Barrel Pumps. Replacement pump parts are available for purchase.

For additional pump needs or questions, please contact us.

More Pump Parts »

BOAT & SUP REPAIR FACILITES

We do not repair boats and SUP’s, but are happy to refer you to some awesome folks who do! Visit the state and region specific list of NRS suggested boat repair facilities. You can also contact us for additional information.

More Customer Service Pages